Tribunal
Leeds Employment Tribunal
Proceedings listed before the Leeds Employment Tribunal under Case No. 6007408/2025.
Employment Tribunal · England & Wales
The Tribunal Record
Leeds Employment Tribunal
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A Founder Story
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Crystal Digital Solutions
Employment — Public Record
Kayleigh Benton v Buy It Direct Ltd
Case No. 6007408/2025
Final Hearing
8–9 September 2026
The substantive hearing took place across two consecutive days.
Judgment
Coming Soon
Two Years Later
What happens when you decide to back yourself?
In October 2024, my corporate career ended.
What followed became one of the most challenging and transformative periods of my life.
I found myself navigating an Employment Tribunal while simultaneously building an entirely new chapter.
I didn’t have a corporate legal department behind me.
I had determination, a laptop and access to technology that changed what one person could realistically do.
AI didn’t give me a voice.”
It helped me use the one I already had.
Kay Benton
Founder, Crystal Digital Solutions
AI helped me research, organise, interrogate information, understand unfamiliar concepts and turn thousands of pieces of information into something I could actually work with.
It didn’t replace judgment.
It didn’t replace courage.
And it certainly didn’t replace me.
It amplified what one person was capable of doing.
Two years later,
I’m not rebuilding my old life.
I’m building a better one.
What Came Next
Crystal Digital Solutions
Somewhere along the way, the experience became part of the philosophy behind the company I was building.
Technology is most powerful when it gives people back their agency.
Today, Crystal Digital Solutions helps founders use AI, automation and better systems to create more capability, more clarity and more freedom — without losing the human being behind the business.
AI can accelerate human potential.
But only you can decide who you become.
The Full Story
The judgment is coming.
The full case page is being prepared, including the public Employment Tribunal record, the story behind the case, what happened during those two years and the role AI played in helping one person navigate an extraordinarily complex process.
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Press & Media
For the public record.
Founder story · AI & human potential · Entrepreneurship · Employment Tribunal · Women in technology
For interviews, background information or media enquiries relating to this story:
Kay Benton
Founder, Crystal Digital Solutions
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